Air Canada canceled a long-haul flight two weeks after an incident between a flight attendant and a passenger. The flight from Casablanca, Morocco to Montreal took off from the gate but never reached the runway. The stewardess apparently had a meltdown and forced the plane to return to the terminal after a woman asked for a blanket because it was too cold in the cabin.
Stress levels in the air are currently quite high: an Air Canada flight from Casablanca (CMN) to Montreal (YUL) was cancelled due to inappropriate behavior by a flight attendant on July 26, 2024.
The Airbus A330-343 aircraft (C-GHLM) was taxiing with the intention of departing while… photo.twitter.com/h3s4fbGF5A
— FL360aero (@fl360aero) July 27, 2024
It is not clear what led to this the stewardess to start screaming but she was filmed shouting, “You behave or we get out!” The situation escalated into the meltdown when the passenger asked to speak to the captain, according to CTV News. When the plane returned to the gate, police removed the passenger from the plane. Air Canada was forced to cancel the flight altogether when all other passengers disembarked from the plane in solidarity with the woman who was removed from the plane.
Air Canada offered compensation to the evicted passenger and is investigating the incident. The airline released a statement saying:
“We take this incident very seriously. It is being investigated and we will take appropriate action. We apologize to our customers and deeply regret that their experience today fell far short of what they have come to expect from Air Canada.”
This isn’t the first time Air Canada passengers have had innocent interactions with crew members escalate to ridiculous proportions. In September 2023, two passengers were thrown off a flight after refusing to wet, vomit-stained chairs. The cabin crew tried to clean up the mess from an earlier flight, but the passengers demanded more cleaning supplies so they could do more themselves. The captain decided to kick them out, despite their willingness to endure the horrible conditions.
